Shipping policy

Shipping Policy
Where we ship: We currently ship to addresses in Canada only.
Shipping cost: Standard shipping is free on every order, with no minimum.
Processing time: Orders are processed within 1 to 3 business days after you place them.
Delivery time: Most orders arrive within 10 to 20 business days after they ship. Our products ship from our partner warehouses, so delivery can sometimes take a little longer during holidays or busy periods.
Tracking: Once your order ships, we'll email you a tracking number so you can follow it. Tracking can take a few days to show updates after you receive it.
Multiple items: If you order more than one item, they may arrive in separate packages on different days.
Wrong address: Please double-check your shipping address at checkout. If you spot a mistake, email us within 24 hours and we'll do our best to fix it before your order ships.
Lost or late orders: If your order hasn't arrived within 25 business days, or tracking shows a problem, email us and we'll send a replacement or give you a full refund.
Questions: Email us at tamefluffsupport@gmail.com and we'll reply within 1 to 2 business days.